Privacy Policy

Acceptance & Consent

By accessing or using our Website and services, you confirm that you have thoroughly reviewed, fully understand, and agree to be legally bound by this Privacy Policy in its entirety, and that you possess the requisite authority to accept these terms on behalf of yourself or any entity you represent. If you do not completely agree with these terms, you must immediately discontinue all use of our Website and services. Your continued access or use shall constitute your affirmative acceptance of this Privacy Policy in its entirety.

1. Information We Collect

   Personal Data includes any information that can identify you either directly or indirectly (e.g., by reference to an identifier like your name, email address, location data, or an online identifier). We only collect minimally required data in accordance with relevant privacy laws.

   We collect information to improve our services and maintain legal compliance. The data collected falls into the following categories:

   1. Personal Data Provided by You

      • Name, email address, phone number, company name, and any details provided when filling out contact forms, subscribing to our newsletter, or engaging with our services.

      • Payment details processed through secure third-party payment gateways.

   2. Automatically Collected Data

      When you access our Website, we may collect:

      • IP Address & Device Information: Browser type, operating system, and device identifiers.

      • Usage Data: Pages visited, time spent on the site, interaction patterns, and referral sources.

      • Cookies & Tracking Technologies: See Section 5 (Cookies & Tracking Technologies) for details.

   3. Data from Third Parties

      We may receive information from analytics providers (Google Analytics), social media platforms, and marketing partners, always in compliance with relevant privacy laws.

2. How We Use Your Information

   We process collected data to:

   • Provide and improve our services.

   • Respond to inquiries and customer support requests.

   • Enhance user experience through analytics and performance tracking.

   • Comply with legal and regulatory requirements.

   • Conduct marketing activities where consent has been given.

3. Legal Basis for Data Processing

   We process personal data in full compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws. The legal bases for our processing activities include the following recognized grounds:

   • Legitimate Interest: Enhancing website functionality, responding to inquiries, and maintaining security.

   • Consent: When subscribing to our newsletter or opting into specific marketing activities.

   • Contractual Obligation: When fulfilling agreements or providing services to clients.

   • Legal Compliance: Meeting legal and regulatory requirements.

4. Data Sharing & Third Parties

   We limit data sharing to what is strictly necessary for service provision and legal compliance. Third parties with access to your data include:

   1. Service Providers

      • Web hosting providers, analytics tools (e.g., Google Analytics), and CRM software.

      • Secure third-party payment processors.

   2. Legal & Regulatory Authorities

      We may disclose data when required by law, court order, or to enforce legal rights.

      We do not share your data with third parties for advertising purposes without your explicit consent.

   Where we transfer data outside of the EEA or your jurisdiction, we use appropriate safeguards (e.g., Standard Contractual Clauses) to maintain data protection standards. Cultiva EcoSolutions is not responsible for the privacy practices of these third parties, and we strongly encourage you to review their respective policies.

5. Cookies & Tracking Technologies

   Our Website uses cookies to improve functionality and user experience.

   Types of Cookies Used:

   • Essential Cookies: Required for website functionality.

   • Analytics Cookies: Track performance and usage trends.

   • Marketing Cookies: Used for advertising.

   Managing Cookies:

   You may revoke or modify your cookie preferences at any time through your browser settings. If you reject non-essential cookies, some features may be limited, but essential cookies remain strictly necessary for core functionalities.

6. Data Security

   We implement strict security measures to protect your data, including:

   • Encryption & Secure Servers to safeguard personal data.

   • Access Controls limiting data access to authorized personnel.

   • Regular Security Audits to prevent vulnerabilities.

   We employ industry-standard security measures, including encryption, restricted access, and continuous monitoring. However, no online transmission or storage system can be guaranteed completely secure. Cultiva EcoSolutions is not liable for unauthorized access or breaches that occur despite our commercially reasonable safeguards, or due to circumstances beyond our reasonable control.

7. Data Retention

   We retain personal data only as long as necessary for:

   • Providing requested services.

   • Meeting legal and regulatory obligations.

   • Maintaining accurate business records.

   Once data is no longer required, we either securely delete or anonymize it. Upon a verified deletion request, we will make reasonable efforts to remove or anonymize your data within 30 days, unless legal obligations mandate a longer retention period.

8. Your Rights & Control Over Your Data

   Users have the following rights concerning their personal data:

   • Right to Access: Request a copy of your data.

   • Right to Rectification: Correct inaccurate or incomplete information.

   • Right to Deletion (Right to Be Forgotten): Request data removal under applicable laws.

   • Right to Restrict Processing: Limit data usage in certain cases.

   • Right to Data Portability: Request data transfer to another service provider.

   • Right to Withdraw Consent: Opt out of marketing communications at any time.

   To exercise these rights, contact us at [email protected].

   If you believe your rights under GDPR or other data protection laws have been infringed, you retain the right to file a complaint with your local Data Protection Authority.

9. Third-Party Links & External Websites

   Our Website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Users should review external site policies before submitting personal data.

10. Changes to This Privacy Policy

    We reserve the right to update this policy at any time to reflect changes in:

    • Legal requirements

    • Business operations

    • Technology & security measures

    Users will be notified of significant changes via email (if subscribed) or a website notice.

11. Contact Information

    For any privacy-related concerns or requests, please contact:

    • Email: [email protected]

    • Website: https://cultivaeco.com

Enforceability & Legal Standing

This Privacy Policy is binding for all users of cultivaeco.com. By continuing to use our Website, you acknowledge and agree to the terms outlined above.

Governing Law

This Policy, along with any non-contractual obligations arising from it, shall be governed by and construed in accordance with generally accepted principles of international commercial law. Any dispute, claim, or controversy arising out of or in connection with this Policy that cannot be resolved amicably shall be settled by final and binding arbitration administered by a recognized international arbitration institution, in accordance with its applicable rules. The arbitration shall be conducted in English, and the arbitral award shall be final and binding on the parties, enforceable in any court of competent jurisdiction.